Jira Pricing & Licensing
Jira Cloud
Where can I sign up for a trial?
You can start free trials for Jira Cloud Standard and Jira Cloud Premium on the Try Cloud page. We also offer a Free plan of Jira Cloud for up to 10 users, with 2GB storage, and Community Support. You can compare the Free, Standard, and Premium plans here.
Already using cloud? Site Administrators can add and remove products and apps via the Discover New Products page of your cloud site at any time. Keep in mind, removing applications or apps takes effect immediately, and no credit or refund will be offered for removing products prior to the end of a maintenance term.
What does a Jira Cloud Standard subscription cost?
We offer a la carte pricing for cloud. Your subscription starts with Jira, and you can add additional products and apps from the Discover new product page in site administration or the Explore apps for Atlassian products | Atlassian Marketplace
Monthly pricing is progressive: We offer volume discounts as you add more seats. Each user’s unit price is based on the pricing rate in which the user falls. See our Find the Perfect Plan: Atlassian Cloud Calculator | Atlassian for details.
Maximum Quantity Billing (MQB): For monthly subscriptions—including Jira, Confluence, Jira Service Management, and Marketplace apps—your bill is based on the highest number of seats (“maximum quantity”) assigned to each product at any point during your billing cycle. If you add seats mid-cycle, you’ll be charged a prorated amount for those seats for the remainder of the month. Removing seats mid-cycle does not reduce your bill for that period; those seats become available for reassignment until the next billing cycle.
For more details on how MQB works and how it impacts your bill, see the Maximum Quantity Billig | Atlassian
Monthly Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers.
Annual Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers.
What does a Jira Cloud Premium subscription cost?
We offer a la carte pricing for cloud. Your subscription can start with Jira Cloud Premium, and you can add additional products and apps, including Marketplace apps, as needed.
Monthly pricing is progressive: We offer volume discounts as you add more seats. Each user’s unit price is based on the pricing rate in which the user falls. See our Find the Perfect Plan: Atlassian Cloud Calculator | Atlassian for details.
Maximum Quantity Billing (MQB): For monthly subscriptions, including Jira Cloud Premium, Confluence, Jira Service Management, and Marketplace apps, your bill is based on the highest number of seats (“maximum quantity”) assigned to each product at any point during your billing cycle. If you add seats mid-cycle, you’ll be charged a prorated amount for those seats for the remainder of the month. Removing seats mid-cycle does not reduce your bill for that period; those seats become available for reassignment until the next billing cycle.
Discounts:
*Cloud is offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers.
For more details on how MQB works and how it impacts your bill, see the Maximum Quantity Billing | Atlassian
Monthly Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers.
Annual Pricing:
*Cloud is offered at 75% off for eligible Community customers, and 50% off for eligible Academic customers.
What does a Jira Cloud Enterprise subscription cost?
Cloud Enterprise is only available on an annual contract. Pricing can be found on Jira Cloud Enterprise Pricing page.
When should I consider Jira Cloud Premium over Jira Cloud Standard?
Jira Cloud Standard offers collaborative work management and powerful agile planning for every team. Jira Cloud Premium helps teams confidently scale Jira across their organization by offering Atlassian Intelligence, cross-project planning, automation, and 24/7 Premium Support.
If you have concerns about downtime or service interruptions, are looking to scale Jira across your org, or have a globally distributed team that relies on Atlassian products as mission-critical for success, Jira Premium or Enterprise would be a great fit for you. Learn more about the features in Standard, Premium and Enterprise editions here.
How do I upgrade from Jira Cloud Standard to Jira Cloud Premium?
Jira Cloud can be upgraded from Standard to Premium at any time via the Manage Subscriptions page of your cloud site.
How do I get credits reimbursed for an SLA breach?
If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information, see our SLA Compensation for Premium Plans documentation, or our Cloud Premium SLA Terms and Conditions.
What payment options are available?
Cloud Monthly
To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.
*Unfortunately, we're unable to accept Discover credit cards for monthly renewals
Cloud Annual
Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.
What is the minimum term of service?
The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year or two years in advance.
Where can I find Atlassian's customer terms for cloud products?
Please see Atlassian's Terms of Service for more information.
For more information about our financially-backed SLA for Atlassian Cloud Premium, please visit our SLA page.
Why is Jira Cloud no longer called Jira Software Cloud?
On May 1st 2024, Atlassian announced that Jira Work Management and Jira Software Cloud would be merged into one Jira experience.
Jira is now more streamlined, collaborative, and powerful than ever – read more about what’s new here.
Jira Software Data Center
What is Data Center?
Data Center is Atlassian’s self-managed offering, available for Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, and Crowd.
The end of life for impacted Data Center products* will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center products and apps read-only.
You can find a full timeline, details on this transition, and links to access support here.
What does Jira Software Data Center cost?
For complete pricing details, please contact our sales team.